Osbisy Help Centre
How can we help you?
Orders & Shipping
Offering Free Delivery
- How to Offer a Free Delivery Guarantee
- Why Should I Offer Free Delivery?
- How to Offer Free Delivery
Manage Orders
- How to Mark an Order as Complete
- Message to Buyers
- Packing Slips and Order Receipts
- Refunding an Order via Stripe
- How to Help a Buyer With a Return
- How to Issue a Full or Partial Refund For an Order
- Refunds, Returns, and Exchanges for Sellers
- What if My Buyer's Package Gets Lost?
- How to Change a Buyer's Delivery Address
- How to Complete Orders if Your Shop is Closed or Suspended
Shipping Labels
- How To Set Up Delivery ShipStation Integration
- I'm Having a Technical Problem with Delivery
- Royal Mail Postage Labels on Osbisy
- How to Print a Postage Label
- How to Purchase a Return Postage Label
Rates & Processing Times
- Delivery Destination Settings
- How to Set Up Estimated Delivery Dates
- Discounted Delivery For Multiple Items
- How to Set Processing Times and "Dispatch By" Dates
- Determining Accurate Postage Costs
- How to Set Up Calculated Postage