You can contact the seller by replying to the receipt email you received when you placed your order. Request that the seller cancel your order. The email receipt is from [email protected].

Accepting your request is up to the individual seller. Submitting a cancellation request doesn’t automatically cancel your order.

If you want to create an account and cancel your order, find the receipt that was emailed to you after purchase. Click the order number, and you’ll be taken to Osbisy.com where you’ll be prompted to create an account. Then, follow the instructions to cancel your order.